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FAQs

Surfer's ear, or exostosis, occurs when bone growth forms in the ear canal. This growth is the body's response to repeated exposure to wind and water. The bone thickens and causes the ear canal to narrow, which can lead to frequent ear infections, partial hearing loss, and in severe cases, complete blockage of the ear canal. That's no small matter!

Swimmer's ear is another condition that water sports enthusiasts often experience. In this case, you regularly get ear infections due to water entering your ear. In both cases, earplugs are an excellent solution.

Earplugs block your ear canal. That is precisely the area affected by wind and water.

High-quality earplugs, such as Alpine's WaterSafe Pro, are designed to keep (cold) water out while still allowing you to hear important sounds.

Because you can still hear ambient sounds well, these types of water sports earplugs are not an obstruction.

Rinse them after use with some lukewarm water and mild soap (hand soap). Let them dry thoroughly and store them in the storage pouch.

Ear care is essential for healthy ears. We have prepared an article for you where you can learn all about safe ear care; click here to read it!

It's very easy, pull the earplug off the wing and place the other size. Make sure the earplug goes over the two ridges; only then will it sit firmly in place.

The earplug in combination with the wing provides a secure fit.

The soft wing is designed to grip your ear shell. First, place the earplug in your ear and press it in firmly; the earplug should not fall out even if the wing is not yet properly positioned. Twist the earplug slightly and clamp the wing onto the edge of your ear shell. This is how the WaterSafe Pro stays securely in place.

Are your new WaterSafe Pro earplugs uncomfortable? That's unfortunate! We offer a 30-day money-back guarantee on all our products.

One size fits most, but not everyone. You may have difficulty finding well-fitting universal earplugs. Try earplugs made of flexible material like SoftSilicone or custom-fit earplugs.

Do you have another question? Get in contact with us!

The SNR value (Single Number Rating) is a European standard that allows you to compare the noise reduction levels of different hearing protectors. Independent laboratories test earplugs and earmuffs to determine the SNR value of an earplug.

In the United States, an NRR (Noise Reduction Rating) is used instead of an SNR. This standard is slightly stricter than the European standard. The higher these ratings, the more the hearing protection reduces noise. Both NRR and SNR ratings are often displayed on Alpine product packaging.