Hygiene exemption
Earplugs are sealed hygiene products. Once the seal has been broken, the statutory right of withdrawal no longer applies — this is a standard exemption under EU consumer law (Article 16(e), EU Consumer Rights Directive 2011/83/EU).
Custom Made Products
Different conditions may apply to custom made earplugs. Please contact our customer service for specific information regarding the return policy for custom-made products.
