I’m sorry to hear that the earplugs didn’t offer sufficient noise reduction for you. Everyone’s ears and sound sensitivity are different, and while these earplugs are a great fit for many people, they’re not always the right match for everyone.
We’d really like the chance to help or suggest a better solution for you. Would you be open to us getting in touch with you privately via email?
Thank you for taking the time to share your experience. Your feedback is important to us, and we hope we can still improve things for you.