FAQs
Earplugs Custom made at Kind
Alpine custom earplugs are sold in Germany by our partner KIND. You can contact them for expert advice and fitting. Through this page, you can easily make an appointment at a branch near you!
Custom-made earplugs offer maximum comfort thanks to their perfect fit. Ideal for frequent use over many years. They reduce harmful and disturbing noise while allowing you to continue hearing what matters.
Our Custom made range:
Below we explain step by step how the process of having earplugs made at Alpine works:
#1. Choose your ideal custom earplug
Go for ear molds that match the activities you want to use them for.
#2. Select optional extras
Once you have added the desired custom earplug to your shopping cart, you can select optional extras in the popup window.
#3. Place your order via our webshop
Satisfied? Go to your shopping cart and click checkout. After completing the process, you will receive a payment confirmation.
#4. Schedule an appointment
In addition to the payment confirmation, you will receive a second email with instructions on how to schedule an appointment to have your earplugs fitted. This can be done at a Kind branch.
#5. Come in and have your earplugs fitted
On the day of the appointment, we first review the order, after which we proceed with fitting the hearing protection. We examine the ear canals and place a cotton pad to close the ear canal. Then we apply the fitting paste, which can be removed after hardening for 90 seconds.
#6. Leave the rest to us
You can go home while we get to work; we now have the 3D impressions needed to create perfectly fitting custom earplugs for you.
#7. Check the Track & Trace code for the delivery date
About 2 to 3 weeks after the fitting, you will receive a Track & Trace code by email, so you know when to expect your new custom hearing protection.
#8. Try out your new earplugs!
Once your package arrives, you can try out your new custom earplugs. If you have any questions about your custom earplugs, you can always contact our customer service.
Custom-made earplugs are available at Alpine starting from €195.60. The exact cost depends on the type of earplugs.
At Alpine, we distinguish between two types of warranty for custom earplugs:Fit GuaranteeIf you receive your custom earplugs but are not satisfied with the fit, you can claim our fit guarantee within three months of receipt. In that case, we offer one free new set of ear molds, including a new fitting.12-Month Material WarrantyAre your custom earplugs damaged? Don’t worry, all our custom products are covered by a one-year material warranty. Damage occurring under normal use within this period is covered. This warranty is void if the earplugs are used incorrectly or altered without Alpine’s permission.You can report damage to your custom earplugs via support@alpinehearingprotection.com.
To extend the lifespan of your custom ear molds and prevent ear problems, it is advisable to clean them after use with the Alpine Cleaning Spray for custom earplugs.This convenient, odorless spray (available in our earplug accessories) cleans and disinfects efficiently without leaving sticky residues. Simply spray your earplugs and then wipe them with a tissue or a soft, clean cloth. Afterwards, they are ready for use!With earplugs that have a filter, earwax can sometimes remain in the opening of an ear mold; you can remove this with the included cleaning hook. Earplugs without a filter, such as the SwimSafe plugs, do not have a filter opening and are therefore supplied without a cleaning hook. Good ear care is also important to keep your custom earplugs clean.
Inserting custom-made earplugs can take some getting used to, but you’ll quickly get the hang of it. Here are some tips:Make sure to insert the left earplug (marked “L”) into your left ear and the right earplug (marked “R”) into your right ear – not the other way around.Use a mirror so you can see what you are doing.Hold an earplug between your thumb and forefinger, bring it to your ear, and make sure the side with the Alpine logo is facing forward. Then gently insert the earplug. It can help to pull on your ear with your other hand while inserting.Allow your ears to gradually get used to your new custom earplugs. Start with a maximum of one hour and increase the time gradually.